
Despite the ongoing pandemic, 2020 saw significant increases in all of our key metrics including a large increase in data under management - the number of items in-scope worldwide. North America continued to hold on to first place by the number of customers (especially driven by data stewards and data cleansers working from home), closely followed by Europe. All zones have enjoyed growth in Refresh customers, including large mining and materials projects in Africa, Asia-Pacific and the Middle East. A number of well-known Fortune Global 500 customers signed up and all industry sectors remain well represented. Customer retention and new customer growth in our traditional asset-intensive industries (such as commodity producers) were highlights, but also new large pockets of growth in groceries and healthcare businesses. The summary report can be found here.